Understanding customer’s needs and how they shop your category is critical for every part of your business. However, if all you do is focus on conversion, you’ll end up with a leaky bucket.
Tag: customer journey
Stop making content YOU care about*
3 steps to make your content plan more engaging to your consumer I check out and consume a lot of … More
IT’S NOT B2B OR B2C. THINK B2P.
Stop thinking “B2B” or “B2C” – and realize that it’s all B2P. Across categories, your “buyer” is a person you need to understand, engage with, and satisfy.